menu
AFEX Direct Login
Log in to
|
|
Call us at 1 888 634 4681

Privacy policy

 

Privacy Statement

This Privacy Statement describes how AFEX collects both personal and non-personal information; how it uses and shares this information. This Statement also explains what choices you have in managing your privacy. Financial Institutions choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information.

 

How do we collect information?

AFEX collects non-public Personal Information about you from the following sources:

  • Information we receive from you on applications or other forms;
  • Information about your transactions with us, our affiliates, or others; and
  • Information we receive from a consumer reporting agency.

The type of non-public Personal Information we collect can include your:

  • Social security number (SSN or Taxpayer Identification Number); and
  • Credit history and credit scores.

 

How do we use information?

We use the Personal Information collected as described in this Statement in the following ways:

  • To deliver products and services (e.g.; process applications, complete transactions, etc.);
  • To advertise and market our products and services;
  • To conduct research and analysis (e.g.; analyze data to prevent fraud, etc.)
  • As otherwise required or permitted by law or with your consent.

 

How do we share information?

In keeping with AFEX’s policy, we do not share non-public information with anyone, except as described below.

 

We may share Personal Information as required or permitted by law:

  • To report or seek information about your credit, and to report or collect on debts owed;
  • To comply with legal orders and government requests;
  • To combat fraud or criminal activity, and to protect the rights of AFEX or others; and/or
  • With Vendors (who are required to safeguard Personal Information) that help us operate our business.

 

When you close your account, we may continue to share information about you as permitted by law.

 

What are your choices?

You may tell us to stop sending you marketing information. We will still communicate with you in connection with servicing your account, fulfilling your request, or administering any promotion or any program in which you may have elected to participate. Materials we send you may still include some offers or promotions. It may take some time for us to process your request and, consistent with applicable law, could take up to 30 days. If you have more than one account with us, you must tell us your choices separately for each account.

 

Disclosure of and Control over Personal Information

We will only disclose personal information to other AFEX group companies or third parties for everyday business purposes, such as to process your transactions, maintain your account(s), perform information technology functions, respond to court orders and legal investigations, report to credit bureaus, or to offer our products and services to you. Please note that these disclosures are not subject to an opt-out choice, as such disclosures are necessary to run our everyday business.

 

Confidentially and Security of Personal Information

AFEX restricts access to non-public personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your non-public personal information.

 

If, at any time, you have questions, concerns or comments about our Privacy Policy, please feel free to contact AFEX’s at 21045 Califa Street, Woodland Hills, CA 91367, or via email at: compliance.us@afex.com.

facebook
twitter
linkedin
youtube
Associated Foreign Exchange (AFEX) is licensed as a money transmitter and regulated by the State of New York Banking Department. AFEX is licensed by the State of California and regulated by the Department of Financial Institutions.